[Index]
The VR Store Returns
Premium membership purchases are non-refundable. Merchandise purchases that are not apparel are non-refundable.
Vampire Rave understands that ordering clothing by mail doesn't always work out the way you expect. Sometimes stuff just doesn't fit right. Clothing can be returned for exchange under the following guidelines:
Clothing must be returned to the VR Store at your expense. Your new item will be shipped to you free of charge (You pay the return shipping, not the second order's reshipment).
Clothing cannot be exchanged for a different style. You can only exchange the same style that is the wrong size.
Clothing returned must be in original condition. If it's not, the article(s) will be returned to you postage due.
No refunds will be made. |
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