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jennaKARRO's Journal

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4 entries this month

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Cell Phone Service-T-MOBILE
06:13 Jun 14 2013
Times Read: 420

Just signed on for monthly pre-paid service with these guys, so I don't have much to comment yet.

I ordered a SIM card through the mail. Clicked it into the phone, and it began the whole process without me having to do a single thing. Then, I had to download ITunes on this computer since I sold the old one and got a much nicer, newer one. I had to download the updates and hook in the phone. It did the whole backup & system restore and the phone unlock mostly without a glitch.

It did freeze up on the iphone screen and I had to take it to a repair guy to get the screen unfroze, but no problems after that yet.

I registered the T-mobile account and activated the phone. Now, if I can just find a spot with less sketchy service bars...and figure out how to get all my apps back onto it. Everything got erased, so I have to start all over again.

I will keep anyone reading updated on how it goes...

COMMENTS

Vestige
06:15 Jun 14 2013

TING!

Cell Phone Service-TRACphone
06:04 Jun 14 2013
Times Read: 429

I cannot say enough good things about them.

It isn't a smartphone; it doesn't play games or have apps all over it. It is straight talk and text messaging without smiles and pictures and sounds.

However, I have dropped it 34 feet to a hard Wal-Mart floor and shattered it into 3 pieces. When I get down to put it back together, not a glitch or a hitch to speak of. It worked great and not a scratch that I couldn't live with either.

I have dropped it down a really long, really deep water park ride. By the time I got to it, it was wasted. There was no drying, no fixing, and no rice baggies that would have helped me this time. I went to a Cossack in Wal-Mart and told them what had happened. They call Motorola. I get another phone and 1800 minutes and my double minute yearly plan all back...free of charge and hassle in about 40 minutes.

It is cheap. I use about 70 to 100 dollars a year to buy minutes. Seriously, people paying 200 or more a month sound ridiculous to me. I am surprised if I use 70 dollars in a year and a half. I don't talk on my phone all day to hundreds of people. I prefer 'text'ing regardless and that is super cheap. I love it.

Even if I buy and use a smartphone, I will never give up my Trac as a reliable backup plan. It gets service everywhere. Motorola has no cell phone towers so they can afford to be cheap, but they also rent EVERY tower in the nation...meaning they have better service than every other company. My mom hates the simplicity of my phone and won't get one, but she has been saved by my badass coverage far more than she likes to admit. TRACPHONES ROCK!!

COMMENTS

Cell Phone Service-AT&T
05:53 Jun 14 2013
Times Read: 433

Dare I tell you why I avoid AT&T whenever possible?

I have this to say about them: If you never have a problem with your service, they are an excellent company to do business with. HOWEVER, and this is a BIG HOWEVER...If anything goes wrong and they don't fix it the second you call them, drop them and go somewhere else! It is not worth the time, money, and frustration to deal with these people. Perhaps it isn't true for everywhere, but in the lower eastern half of USA it is.

I had an internet issue. Never had a problem before after years of service and my parents love them. I have an Xbox and computer on the same line. It slowed my connection. I bought a newer faster router. This way I could get wireless on my Xbox and cut down on cluttering cables. I loved it, but I could not get it to install properly. I asked the AT&T tech support for help. Gods, that should have been easy. It should have been easy for me much less them.

The operator remote accessed my computer, told me what to connect, disconnect, etc. while he worked the bugs out. It went great. He logged out.

The second he logged out of my computer, it crashed.

Never again was I able to get online for more than 5 minutes before my whole computer crashed, locked and had to be re-booted. I couldn't get access to my AT&T online account page. I couldn't get in touch with the support people online. I couldn't do anything with my AT&T mail pages either. It had locked me out and changed my password. I did the password reset a thousand times over the next 2 years of excuses from AT&T. They never figured out the problem, never sent a real person to check it out, and never gave a shit in general.

I know what you are thinking by now. TWO YEARS, oh no honey, I wouldn't have kept them two years after that. Well, I had ulterior motives. Remember I said I had an Xbox too. At 14 dollars a month it was worth it for that alone, but the computer irritated me.

Then, they begin to charge me 5 dollars more every month I pay it. When it reaches 30 to 35, I get disgusted and go through the whole process of trying to fix my computer again. It doesn't happen. They won't lower my bill back to 14 or even 25...and I am furious with them. I am not paying 35 a month for only my xbox, so I tell them to shut it off and never call me again. I pay my last bill and though I don't mind the company or anyone who uses them without issues, I would not personally use them EVER again unless every other cell phone company in this area screws me too.

COMMENTS

Em0d0LL
05:56 Jun 14 2013

Ive had at&t 3 yrs and have never had an issue with them. my phone broke it was replaced had a new phone the next day. sorry your having somuch trouble hugs

Em0d0LL
06:09 Jun 14 2013

well i love at&t will never switch and my mom has tracphone

Cell Phone Service-Net10
05:37 Jun 14 2013
Times Read: 443

I bought an Iphone from GameStop...

Everyone said that was a stupid idea and probably caused everything I am about to say, but I have had the phone checked by 4 different places. There is nothing wrong with my phone's hardware. The IOS is up to date and running perfectly when the phone has internet service, so I repeat...It isn't the phone or where I bought it.

I purchased a monthly pre-paid card that said it was for unlimited data use. When I signed up with NET10 they were offering a promotional to get people to go with them instead of Straight Talk or some other generic that has about the same plans. I was supposed to get an entire month of service free when I bought one. So, 60 days of service for the price of one? Sounded great to me...I went for it with some misgivings.

I used the phone for 15 days, and absolutely loved it! I have been wanting one for years and I had finally gotten what I had longed for. It was amazing! I downloaded about three dozen apps, played about two dozen games, and had finally found a phone worth semi-retiring my Trac.

Or so I thought...At the end of those 15 days, the phone stopped working. The internet simply froze up. I wasn't able to get Wi-Fi the entire time, but it was a used phone so I assumed the Wi-Fi receiver was busted, but the plan I'd signed for was unlimited, so I didn't think it would be an issue. Now, ALL of the internet was locked up and not connecting no matter what I did...and I did a lot. I got migraines trying to solve the puzzle of what had gone wrong with my new phone. I took it to two repair men.

Finally, I got a different operator on the Net10 technical support who simply told me this: "Their monthly plans had been changed to 1.5 MB Data and I had used up my month's data plan already." They had changed it to this WAY before I'd purchased the phone and signed up for the plan, yet no one had told me. GameStop didn't know. It wasn't in any paperwork they had or had printed off of the website.

I sighed, having expected it was too good to be true and accepted this. However, I was concerned. Without access to Wi-Fi, 1.5 MB is not much and I knew I would use it very quickly and they did not have a way to add extra time per month. Not good things. She told me to wait until the next month and the phone would turn back on. I waited. It didn't. I called back...

The usual operator said some 5 million things that didn't make sense, but basically got irritated with me for barely being able to understand a dang thing out of his mouth. I updated the apn, I reset the phone, I reset the carrier, and hundreds of other things. He made me feel stupid, inferior and as cell phone illiterate as I already know I am while trying everything he could think of to try. Then, he told me my phone was broken and he couldn't help me.

I took it to two more repair shops. The first for the software, and he told me it was in excellent condition so he had no clue why it wasn't working. He told me to take it to an AT&T shop. I took it back to GameStop to ask if they had any ideas (because I was avoiding going to AT&T). He checked it out and said if the Wi-Fi was entirely locked and the internet connection was acting like it was...His only answer was: Net10 Locked Down The Phone. Call them and ask them why. So, I did. They checked their records, which were ridiculously wrong. It shut down on Valentine's Day, and I had a reciept...so proving the day I bought the phone wasn't an issue. Their records were wrong. They said okay. Fixed the records...and get this...said wait til next month and the phone should turn itself back on.

I waited...It didn't.

I call back. They tell me my time is up and I need to buy another card to put in my phone.

Free month my ass...I got 15 days LIMITED service on the 60 day UNLIMITED service that I had paid for...and expected to get. BEWARE! They Lie...