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thanks for the birthday wishes

I'm going to say this once. You may not think that I'm smart. However, I'm very smart. I busted my ass off in college and got my bachelors of science. When I talk to you assume I've taken all options available to me. Because, I have. I look stuff up, I post things. I call people. I get all the information I can about a problem before I write about it being a problem.

I called my blue cross blue shield case manager in reguards to Facial Feminization Surgery. A few hours later I get a list maybe half a page long with repeat names. I look at what they provide and none of them do what I had asked about. I sent an email back stating that none of them do what I needed. He gets back to me after speaking to another employee and tells me that there isn't any that are covered.
It takes me 30 mins to find an old policy via google, 40 mins to make 2 calls to blue cross blue shield they send me the most recent policy list. The policy is still in effect. I call back again to bcbs about the policy number and found someone that does do it. I call them they stated I need a referral from my doctor to get the referral.
Why the hell did I do your job dude? You were supposed to find this and it took me less time to do so then you did. what the fuck?
Then you lie to me and say its not covered .
I'm never calling you again for anything.

COMMENTS

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Cora
20:04 Nov 11 2021

It is so much work to try to do anything healthcare related anymore. They always try to mislead you to avoid their responsibilities.

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I had a complete breakdown, I feel as if I'm on the verge of another. I am holding back the flood of tears and the crying so hard it could wake the dead. No Joke. I marked down the wrong time for my therapy appointment which I'm heavily in need of. I'm really not sure what's going on with my mind right now. I'm very upset and frustrated. I've reached the limits of what I can do. I am reaching out for help. I need someone to listen to me. My mind heart and very soul ache. I'm crying out for help.

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CowboyZombie
03:50 Nov 09 2021

I'm here if you want to vent.

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Cora
15:39 Nov 09 2021

I wish I had some magic or magic words to help. I always let myself cry when I need to. I remember one time I had swollen eyes from crying so much that I closed them a put Ice cubes on them so I could go to work. My heart aches for you. Blessed be.

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